Price :
৳60
Product SKU: YBF4065rEL
Functions | Surfactants |
Grade Standard | Technical Grade |
Packaging Type | HDPE bag with polythene liner inside |
Categories | Detergent Chemicals |
Physical State | Powder, Liquid |
Usage | Industrial |
Minimum Order Quantity | 50 Kg |
Echem.com.bd opens the doorway for everybody
to shop over the Internet. Our dedicated Echem quality assurance team works
round the clock personally to make sure the right packages reach on time. Our
services are at your doorsteps with an affordable delivery charge. We process
all deliveries through reputed courier services as well as our in-house
delivery team. We deliver products all over Bangladesh as well as the world. If
there is any modification in the delivery charge for a particular item, it is
mentioned in product details.
Order confirmation and delivery completion are
subject to product availability. Delivery time may differ from one item to
another.
Delivery Timeline: Delivery might take longer
than the usual timeframe/line to be followed by Echem. The delivery timeframe
is only subject to estimation and please consider and calculate the announced
timeframe as working days. It might vary depending upon the circumstances.
Delivery might be delayed due to force majeure events which include, but not
limited to, political unrest, political event, national/public
holidays/official holiday(s), pandemics, etc, also for the supplier delay for
the mass number of orders and for logistic partners; ie: courier services.
Order after 6 PM will be considered as an
order of the next business day. Our business days exclude government holidays /
public holidays.
Note: It is requested to the respected
customers to refrain from buying excessive goods by being panicked. We are
unable to entertain any bulk quantity during COVID-19. Delivery may delay due
to COVID-19.
Exceptional Delivery: There are some
exceptional items imported from outside Bangladesh. These items can take more
days to reach you.
You can make your purchases on Echem and get
delivery from anywhere in the world. Delivery charge varies according to
customers' country. In the case of paid order, Echem.com.bd cannot be held
liable if the customer does not receive it within 2 months.
Replacement Guarantee:
We provide a great customer experience each
time you shop with your Echem. If you are not satisfied with your purchase, we
ensure a ‘Replacement Guarantee’. We will replace your purchased product if the
product has any defect from its manufacturer or if the product is not the same
one you ordered. Please check your products in front of riders or courier
service agents to avail of replacement service.
All you need to do is give us a call or drop
an email at support@echem.com.bd within a period of 24 hours from the
date of delivery. However, please return the product with the tags intact and
in their original packaging, in an unwashed and undamaged condition.
Replacement for products is subject to inspection and checking by the Echem
team. Replacement cannot be possible if the product is burnt, damaged by a
short circuit, broken by the customer, or damaged while using by the customer.
We give the option of taking back the product
from your doorstep at Dhaka. If reverse pickup is not possible from your
doorstep, you can send it by courier to our office address (Hazi Yusuf
Mansion,56,Midford Street,Babu Bazer,Dhaka-1100). Damages due to neglect,
improper usage, or application will not be covered under our 'Replacement
Guarantee’.
In case of product's sold out at the
merchant's end, the customer can choose any other product from our website or
can keep the amount debited to his Echem account as shopping credit.
Refund:
If any order is canceled, payment against such
order will generally be refunded within 15 working days, but the refund process
may take more time depending upon the payment service gateway provider’s
clauses. Provided that the received cashback amount, if any, will be adjusted
with the refund amount. The refund will be initiated within the same payment
channel i.e. if the customer pays via bKash, then the customer will be refunded
through bKash. The customer cannot be refunded via any other payment channel.
But Echem retains the right and has the right to consider/reconsider refund via
another flexible channel(s) to make the refund system faster or to make it
easier for the customer.
The customer will not be eligible for any
cashback/bonus against his principal amount in case of refunds because if the
order is canceled, its related cashback will also be canceled. Echem is not
bound to pay any kind of service charge or cost for the refunded amount.
In case of refunding card payment, the refund
will be returned directly to the customer's debit/credit card if the customer
claims a refund to his bank. Then we will be informed about it via sManager and
take necessary initiatives. Card payment can be refunded only to the card
holder's account via bank and cannot be refunded partially as per policy.
Shopping Credit / Reward Points can not be
cash refunded, only to be refunded as shopping credit/reward point.
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